PRIVACY POLICY

Effective Date: 5/1/25

TLC Jet, LLC ("TLC Jet," "we," "our," or "us") values your privacy. This Privacy Policy outlines how we collect, use, share, and protect your personal information when you visit www.tlcjet.com (the "Site") or interact with us by text, phone, or other channels. By using our services, you agree to the terms of this Privacy Policy.

We collect the following types of personal information:

• Personal Identifiers: Name, email address, phone number
• Travel Information: Travel preferences, itinerary details, preferred airports and routes
• Payment Information: Collected securely via third-party payment processors
• Technical Data: IP address, browser type, pages visited, device type (via cookies and analytics tools)
• Communications: Information you provide via forms, text messages, email, or customer service
   

We collect information when you:

• Submit a request via our contact or quote form
• Sign up for a newsletter
• Communicate with us via phone, SMS, or email
• Browse or interact with our website (via cookies and tracking tools)
• Are booked through our charter partners or operators
   

We use your information to:

• Provide quotes and fulfill private charter flight requests
• Facilitate communication with aircraft operators and service providers
• Process payments through secure third-party platforms
• Improve our website, services, and marketing campaigns
• Comply with legal and regulatory obligations
• Send newsletters, updates, or promotional communications (you may opt out)
   

We do not sell your personal information. However, we may share it with:

• Aircraft Operators & Partners: To source aircraft and fulfill your flight requirements
• Third-Party Payment Processors: For secure transaction processing
• Marketing and CRM Providers: To manage communications and customer relationships
• Analytics Tools (e.g., Google Analytics): To understand and improve user experience
• Legal Authorities: If required by law or to protect rights and safety 

All partners are contractually obligated to protect your data and use it solely for its intended purpose.

TLC Jet is committed to discretion. We understand that private travel demands the highest standards of privacy and security. We maintain strict confidentiality regarding:

• Your identity and guest information
• Travel dates, locations, and itinerary details
• Charter preferences and personal communication

Only essential personnel and partners directly involved in servicing your trip will have access to this information, and all are held to rigorous confidentiality standards.

If you are located outside of the United States, your data may be transferred to and processed in the U.S. where our servers and service providers are located. We ensure adequate safeguards are in place to comply with international data privacy laws like GDPR.

Depending on your location, you may have rights to:

• Access, correct, or delete your personal information
• Opt out of marketing communications
• Object to or restrict certain data processing
• Lodge a complaint with a data protection authority 

To exercise your rights, contact us at info@tlcjet.com.

We use cookies and similar technologies to:

• Track site usage and preferences
• Improve website functionality
• Deliver relevant advertising

You may adjust your browser settings to refuse or delete cookies. Some features of the site may not function properly without them.

We use administrative, technical, and physical safeguards to protect your personal information. Although no system is 100% secure, we strive to maintain the highest standards of data protection.

Our website may contain links to third-party websites (e.g., charter operators, payment providers). We are not responsible for the privacy practices or content of those websites. Please review their privacy policies separately.

Our services are not directed to children under 16, and we do not knowingly collect personal data from minors.

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. Your continued use of the Site signifies your acceptance of any changes.

If you have questions or concerns about this Privacy Policy or your data, please contact us at:

TLC Jet, LLC
Email:  info@tlcjet.com
Website: www.tlcjet.com